Privacy Policy

Riverina Raptors FC ("the Club", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last updated: May 2026

1. Information We Collect

We may collect the following types of personal information:

Identity information: name, date of birth, gender.
Contact information: email address, phone number, postal address.
Membership and registration information: Football NSW registration number, team details, medical conditions relevant to participation.
Payment information: details necessary to process membership fees or event registrations (we do not store full payment card details).
Website usage data: IP address, browser type, pages visited, via cookies and analytics tools.
Media: photographs and videos taken at club events.

2. How We Collect Information

We collect personal information directly from you when you:

Register as a member or player.
Sign up to our mailing list or contact us via our website or email.
Register for competitions or events.
Interact with our social media accounts.

We may also receive information from Football NSW, Football Australia, or other affiliated bodies as part of the registration process.

3. How We Use Your Information

We use your personal information to:

Manage your membership and registration.
Communicate club news, events, and updates.
Administer competitions and team activities.
Process payments.
Meet our legal and regulatory obligations.
Promote the club via our website and social media (with your consent where required).

4. Disclosure of Your Information

We will only share your information with third parties where necessary, including:

Football NSW and Football Australia for registration and competition purposes.
Payment processors for fee collection.
Government bodies or law enforcement where required by law.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data is stored securely and access is limited to authorised club personnel.

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though some site functionality may be affected.

7. Access and Correction

You have the right to access and correct your personal information held by the club. To make a request, contact us at riverinaraptors@gmail.com.

8. Complaints

If you believe we have mishandled your personal information, please contact us in the first instance. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

10. Contact Us

For any privacy-related enquiries:
Riverina Raptors FC
Email: riverinaraptors@gmail.com
Phone: +614 32784158